This is information for your relating to the handling of your personal data when you visit our website. To provide the functions and services of our website, it is required that we collect your personal data. In the following, we explain you which of your data we collect, the purpose of the collection, and which rights you have in relation to your data.

The entity responsible for the processing of personal data on this website is (cf. Legal Information):

Serviceplan Solutions 1 
GmbH & Co. KG
Brienner Str. 45 a-d
80333 Munich

Contact:
Telefon: +49 89 2050 4300
Telefax: +49 89 2050 60 4300
E-Mail: info(at)serviceplan-solutions.com

You may as well ask our data protection officer questions on data privacy at any time at privacy@serviceplan.com.

Use for Information Purposes

If you use the website without transmitting any other data to us (e.g. by registration or use of the contact form), we will only collect the technically required data, which are transmitted automatically to our server (e.g. IP address, date and time of the request, browser type and operating system). This is a technical requirement to allow us showing you our website. If personal data are affected in this context, Art. 6(1)(f) GDPR is the legal basis for the collection.

Use of Cookies

We use cookies to facilitate and improve the use of our website. Cookies are text information stored via the web browser on a computer at the visit of a website. The purpose is to recognize a visit, e.g. in case of a permanent login to a website or for the shopping cart function of an online shop.

Most of the web browsers accept cookies automatically. You may erase stored cookies at any time via the settings of your web browser. You may also adjust the settings of your web browser to bar the storing of cookies. Then, however, not all the functions of our website might be available.

Contact Form

On our website, you may use a contact form to enter personal data. If you use the contact form, we collect and store the data you enter in the input screen (e.g. second name, first name, email address). There will be no forwarding to any third parties.

If consent is given, the legal basis for the processing is Art. 6(1)(a) GDPR. If your request has the purpose of preparing the signing of a contract, Art. 6(1)(b) GDPR is an additional legal basis. We use the data to process and answer your request only.

Application Option

You may file your application on our website. If you apply, we collect and store the data you enter in the input screen. There will be no forwarding. The use of the application function is possible with your consent only. The legal basis for the processing is Art. 6(1)(a) GDPR. The exclusive purpose of the collection of the application data is to process your application.

Newsletter

On our website, you can subscribe to a newsletter. If you subscribe to the newsletter, we collect and store the data you enter in the input screen (e.g. second name, first name, email address). There will be no forwarding to any third parties. The subscription to the newsletter is possible with your consent only. The legal basis for the processing is Art. 6(1)(a) GDPR. We use the data only for sending newsletters.

Storing Period

We process and store your data only for as long as it is required for the processing or for complying with statutory duties. Once the purpose of processing no longer exists, your data will be blocked or erased. If there are any additional statutory duties to store the data, we block or erase your data upon the lapse of the statutory storing periods.

Your Rights

You have the following statutory rights against us relating to your personal data:

1. Right to be informed
   As the data subject (affected person), you have the right to request a confirmation on whether we process personal data relating to you. If this is the case, you have the right to be informed of such personal data as well as to further information, e.g. the purpose of processing, the recipient and the scheduled storing period or the criteria for the determination of such period, respectively.
2. Right to rectification and completion
   As the data subject, you have the right to request the immediate rectification of incorrect data. Taking into consideration the purpose of processing, you have the right to request the completion of incomplete data.
3. Right to erasure (“right to be forgotten”)
   As the data subject, you have the right to erasure if processing is not necessary. This is the case e.g. if your data are no longer required for the original purposes, if you withdrew your statement of consent relating to data privacy, or if the data have been processed unlawfully.
4. Right to restriction of processing
   As the data subject, you also have the right to restriction of the processing if e.g. you think that the personal data would be incorrect.
5. Right to data portability
   As the data subject, you have the right to receive your personal data in a structured, customary and machine-readable format.
6. Right to object
   As the data subject, you have the right to raise objection against the processing of certain of your personal data at any time for reasons resulting from your situation.
   In case of direct marketing, you as the data subject have the right to raise objection against the processing of your personal data for the purpose of such marketing at any time; this also applies to the profiling associated with such direct marketing.
7. Right to withdraw your consent relating to data privacy
   You may withdraw a consent to the processing of your personal data with effect in the future at any time. The legality of the processing made until such withdrawal, however, is not affected by the foregoing.

Moreover, you may lodge complaint with a data protection supervisory authority if you feel that the data processing does not comply with data protection regulations.